The Good, The Bad and The Ugly of CMM Service and Support
The metrology industry is highly competitive, with a great deal of experienced companies to choose from. However, in recent months, the CMM service and support sector of our industry is fast becoming like the Wild West. A scene out of Clint Eastwood’s Spaghetti Western Classic, with inexperienced companies and downright Cowboys starting up and touting for business!
Unfortunately, they often get away with it with the customer paying the price. Either with machine moves gone wrong (on which we recently published an infographic on avoiding this here), failed CMM service and repair jobs that the customer still ends up paying for (with some supposedly experienced outfits going as far as explicitly asking for help on Social Media) and, the list goes on.
For this reason, now more than ever before, stopping and taking a closer look at the CMM service business you’re thinking of working with is critical.
What to Look for When Choosing CMM Contract Measurement Services?
Manufacturing is an incredibly fast-paced environment, no matter what industry sector you operate in. While it’s ideal for most companies to measure and inspect parts in-house, sometimes you simply won’t have the time or capacity. Besides, smaller manufacturing businesses likely won’t have the expertise or capability to measure in-house. This is where subcontract CMM measurement and inspection can help you meet demand and standards. However, what should you look for when choosing a CMM contract measurement service provider?
How to Increase Manufacturing Productivity
COVID-19 has had a huge impact on most industries and manufacturing businesses have been hit particularly hard, largely because most of the jobs cannot be carried out remotely. As we begin to see the light at the tunnel and return to the new normal, manufacturing facilities are now back in full swing. However, due to the disruption, there are many facing a significant amount of debt or just scraping by. It will likely take years for the sector to fully recover from the impact of the pandemic but there are certain things that you and other manufacturers can do to increase productivity and profitability thanks to cutting-edge metrology technology.
Let’s take a closer look…
Status Metrology – Field Service Engineer
We are synonymous with the supply and service of high precision Co-ordinated Measuring Machines (CMMs). Located on the Nottinghamshire/Derbyshire border, we have almost 30 years trading experience and we have recruited an enviable customer portfolio. To assist with the growth of the business we are now looking to expand our busy and dynamic Service Department capabilities.
The Role – Product Specialist
- Home and office based.
- Customer facing.
- Fault-finding, diagnosis and repair.
- Verification and calibration of CMMs (to UKAS & ISO 10360 Standards).
- Service of CMMs.
- Decommission, move and re-commission of CMMs.
- Retrofitting and re-build of CMMs.
- Upgrade and installation of CMM software and hardware.
- Accurate and concise administrative paperwork.
- Core working hours – Monday – Friday (8am to 4.30pm) – however flexibility is required.
A Closer Look At CMM Retrofitting
It’s estimated that upwards of 150,000 CMM’s are in active service across the globe and many of these will be 10 years old or more. While the structure of the CMM has changed very little in the last 50 years, the software and technology have both come a long way and continue to evolve at a rapid pace. When a machine’s software and technology such as become outdated, performance suffers and deadlines are missed – resulting in unhappy clients, quality standards not being met and decreased profitability.
The most effective way to resolve this and have your machine working at optimal performance again is CMM retrofitting.
Portable Arms From Hexagon
Did you know that portable measuring machines allow you to measure directly within the manufacturing environment?
An increasingly popular coordinate measurement technology allowing users to both boost productivity and cut costs, portable measuring arms or PCMM’s have become a mainstay for manufacturing companies across a diverse range of sectors, including aerospace and automotive.
Maintain Aerospace Manufacturing Profitability
It’s no surprise that the aerospace manufacturing industry has been hit extremely hard due to COVID-19. What’s most important however is how the industry recovers from this. One of the key ways to do so is through metrology and maintaining profitability with reduced production rates.
Off the back of this, our strategic partners over at Hexagon are going to be hosting a completely FREE, 45-minute webinar session where their metrology experts will delve into the impact of COVID-19 on the aerospace industry and the best strategies for manufacturing companies to achieve ‘more with less’.